PCI Council Changes Its Audio Recording Policy, Again

Saying that it was “a result of additional market feedback,” the Council ruled that digital recordings would not be considered in scope if the retailer can prove that the data in question can’t be queried. “The Council is now saying that call centers can keep this data—even if digital—so long as they protect it per PCI.

via StorefrontBacktalk » Blog Archive » PCI Council Changes Its Audio Recording Policy, Again.